Call, coach and log without leaving the record.
Ringside lives inside HubSpot as a calling provider. Dial any contact straight from the record, get live AI coaching while you talk, and log the transcript and outcome to the contact in one click when the call ends.
Authorising in HubSpot creates your Ringside account and lands you in your workspace. View Ringside on the HubSpot App Marketplace.
By installing you agree to our terms and privacy policy.
Start from your HubSpot portal: authorise Ringside there and it appears as a calling provider on every contact record.
Authorising creates your Ringside account and connects the portal in the same step. A four-step setup follows: your name, the number you call from, how recording works, then your first call.
Open any contact, press call. Ringside rings your own phone, bridges the prospect in, and coaches you live while you talk.
What Ringside asks for in HubSpot
HubSpot shows these on the consent screen when you install. Three are required. Two are optional, each unlocks one thing, and Ringside works without them.
- Read contactscrm.objects.contacts.read
Dial from the record, and read the contact's name, role, company, phone numbers and email address, plus the calls, meetings and notes logged on them, for the pre-call brief and as background for the live coach.
- Log calls on contactscrm.objects.contacts.write
Write each call to the contact's timeline when you press Log call: outcome, duration, transcript and notes.
- Read listscrm.lists.read
Turn a HubSpot list into a call queue for the power dialler.
- Read companiescrm.objects.companies.read
Associates each logged call with the contact's company, when the contact has one, as well as the contact.
Without it the call is logged against the contact only.
- Read emailssales-email-read
Passes the recent emails logged on the contact to the call brief builder and the real-time coach, so both know what was last said in writing.
Without it the brief and the coach work from calls, meetings and notes only. HubSpot leaves this box unticked on the consent screen. Tick it to grant it, now or on a later Reconnect from Settings, Integrations.
The four things reps actually asked for.
Call any contact straight from HubSpot. The bridge rings your own phone first, so any handset works and your own number stays your caller ID.
Objection prompts, talk-time nudges and battlecards appear during the call, built from what the prospect is actually saying.
Transcript, outcome and notes land on the contact timeline as a logged call when you press Log call in wrap-up, with the recording a click away in Ringside when your organisation records.
Point Ringside at a HubSpot list and power-dial through it, one prospect after another, with dispositions synced back.
Before you install
Do I need a Ringside account before installing?
No. Install from this page first, then create your workspace right after authorising. If you already have an account, the portal connects to it in one step.
What does Ringside need access to?
Three required scopes: read and write on contacts, and read on lists. Two optional ones: read on companies and read on emails. The section above says what each one is for and what changes without the optional two. You can uninstall from HubSpot at any time.
Does calling work on mobile?
Yes. The bridge dials your own phone first and then connects the prospect, so any handset works. Browser calling is available in the Ringside dashboard when you would rather stay at your desk.
Which HubSpot plans does it work with?
Any plan that supports calling extensions, which includes free CRM portals.
By installing you agree to our terms and privacy policy.